Identified - The issue has been identified and our developers are working on a fix. Please note that the scraper is rather complex module of the system, so it will take some time to resolve this problem.
Dec 11, 10:45 CET
Investigating - Dear client,

We are currently investigating a possible issue with the scraper of Competitor Rates and Social Ratings. It is possible you may not see your Competitor Rates and / or your Social Scores anymore in the Mews Commander.

We will keep you posted of any findings.

Kind regards

The Mews Team
Dec 4, 19:22 CET
Commander   Operational
Distributor   Operational
Navigator   Operational
Channel Managers   Operational
Payment Gateways   Operational
Integrations   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Number of operations
Response time
Past Incidents
Dec 15, 2017

No incidents reported today.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017
Postmortem - Read details
Dec 8, 17:28 CET
Resolved - This incident has been resolved.
Dec 7, 11:59 CET
Investigating - We are currently investigating a possible issue with the connection between Mews & the Channel Managers. It is possible you may see a delay in your reservations being delivered.
Dec 7, 10:08 CET
Dec 6, 2017

No incidents reported.

Dec 5, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017

No incidents reported.