All Systems Operational
Operations Operational
Guest Journey Operational
Business Intelligence Operational
Payments Operational
Open API Operational
Marketplace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web throughput ?
Response time ?
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Resolved - The issue has been completely resolved and all systems are now operational again.
Dec 2, 16:37 CET
Monitoring - We have released the fix at 12:34 GMT time. We are monitoring the incident now to confirm it is resolved.
Dec 2, 14:32 CET
Update - The team has fixed the issue and we are releasing the fixed version soon (within 1h) the issue should be resolved. We will keep monitoring the incident after we release the fix.
Dec 2, 12:37 CET
Identified - We have identified the root cause. And the team is working on a fix.
Dec 2, 12:01 CET
Update - During the investigation we found out that this actually affects our Connectivity partners as well. We are still investigating the issue.
Dec 2, 11:47 CET
Update - We have investigated that this affects only some devices, mainly in the timezones where the difference from the GMT is negative.
Dec 2, 11:35 CET
Investigating - We are currently investigating an error that cause the kiosk to show "Fatal Error Message" on screen while the user is doing Check-In.
Dec 2, 11:20 CET
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Resolved - This incident has been resolved. All reservations has been created and inventory has been synchronized
Nov 23, 07:58 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 22, 23:05 CET
Update - We are recovering affected connections
Nov 22, 22:05 CET
Update - Fix has been deployed.
All the affected channel manager connections (Reservit, Travelclick, Synxis) will be restored.
Nov 22, 20:57 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 22, 19:53 CET
Nov 22, 2021
Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.